Independent Property Loss Appraisal & Umpire Services
An impartial perspective when property-loss valuations differ. For policyholders, contractors, and carriers—focused on the amount of loss, not advocacy.
Credential issuer: The Property Loss Appraisal Network
OUR SERVICES
Two distinct roles. One commitment to neutrality.
For policyholders, contractors, and carriers. The same independent, fair-minded approach—regardless of who inquires.
01 / APPRAISER
Property loss appraisal
An independent evaluation of the amount of loss when appraisal is available under the applicable policy.
Review of relevant loss documentation
Evaluation of property damage and repair scope
Development and discussion of loss valuations
The policy’s appraisal clause defines the process and the appraiser’s role.
02 / UMPIRE
Property loss umpire
An impartial role in the appraisal process when appraisers disagree on the amount of loss.
Consideration of the appraisers’ positions
Review of supporting valuation information
Assistance in resolving valuation disagreements
The umpire’s involvement is governed by the applicable appraisal clause and requirements.
FOR INSURANCE CARRIERS & CLAIM PROFESSIONALS
Independent evaluation. Not a predetermined position.
Claim Adjusters Inc provides independent property insurance appraisal and neutral insurance appraisal umpire services for amount-of-loss disagreements, including repair-scope and valuation disputes within the applicable appraisal process.
Assignments may involve hail, wind, tornado, fire, water losses, or water mitigation-cost disputes. Our role is to evaluate the available documentation and valuation differences—not decide coverage or advocate for either side.
The same impartial standard applies to inquiries from carriers, policyholders, and contractors.
From storm damage to disputed mitigation costs, our focus remains the amount of loss.
01 / HAIL
Hail damage
Documented hail damage, repair scope, and valuation.
02 / WIND
Wind damage
Wind-related damage and differences in repair estimates.
03 / TORNADO
Tornado losses
Damage documentation and repair or replacement valuations.
04 / FIRE
Fire losses
Fire-loss documentation, repair scope, and associated costs.
05 / WATER
Water losses
Water-damage repair scope and disputed loss estimates.
06 / MITIGATION
Mitigation-cost disputes
Documented mitigation work, invoices, and disputed costs.
Our role is valuation—not performing restoration or mitigation, deciding coverage, or guaranteeing an outcome. Each assignment is subject to the applicable policy terms and appraisal process.
HOW WE APPROACH THE WORK
The details matter. So does independence.
Disinterested. Unbiased. Impartial. Those principles guide how we evaluate information and engage in the appraisal process.
01
Understand the assignment
Review the applicable appraisal clause, the role requested, and relevant information before proceeding.
02
Examine the details
Consider the documented damage, repair scope, estimates, and other information relevant to the amount of loss.
03
Bring an impartial perspective
Evaluate valuation differences on their merits and participate in the process with clarity and professionalism.
PRINCIPAL & CREDENTIALS
Brandon Scott
Claim Adjusters Inc
6 years as a certified property loss appraiser
Brandon Scott is the principal of Claim Adjusters Inc and a P.L.A.N. Certified Property Loss Appraiser and Property Loss Umpire. He has six years of experience as a certified property loss appraiser.
His work centers on an independent review of property-loss documentation, repair scope, and valuation differences. The focus is a clear, disinterested perspective—not advocacy for either side.
A
P.L.A.N. Certified Property Loss Appraiser
U
P.L.A.N. Certified Property Loss Umpire
Credential issuer: The Property Loss Appraisal Network
COMMON QUESTIONS
A little clarity before we begin.
Every assignment starts with its own facts and applicable policy terms. Here are a few helpful starting points.
What is the difference between an appraiser and an umpire?
An appraiser evaluates the amount of loss and participates in the appraisal process. An umpire provides an impartial perspective when appraisers disagree on valuation. The applicable appraisal clause and requirements determine each role’s scope.
Who can contact Claim Adjusters Inc?
Policyholders, contractors, and carriers are welcome to inquire about appraisal or umpire services. We review the requested role and assignment before proceeding, with the same commitment to independence and impartiality.
What should I prepare for an initial conversation?
Start with the property location, type of loss, requested role, and current stage of the appraisal process. Relevant policy language, estimates, photographs, and other loss documentation can help clarify the assignment. Call first to discuss what is needed and how to provide it.
Where are services available?
We serve clients nationwide, with a primary focus on Illinois, Wisconsin, Indiana, Michigan, Ohio, and Minnesota. Call 224-383-8381 to confirm availability for your location and assignment.
START WITH A CONVERSATION
A clearer path through valuation.
For property-loss appraisal or umpire inquiries, share the type of assignment, property location, and where things stand in the appraisal process.